How Shipping Works
Below is an overview of how orders are processed and shipped once payment is confirmed.
Processing Time
Orders are typically processed within 1 business days after payment confirmation. Orders placed on weekends or holidays are processed on the next business day.
Discreet Packaging
All orders are shipped in plain, discreet packaging with no reference to product contents on the exterior.
Shipping & Delivery
Delivery times vary based on destination, carrier conditions, and seasonal volume. Estimated delivery times are not guaranteed.
Tracking
Tracking information is provided once your order has shipped. Please allow time for the tracking number to update after dispatch.
International Orders
Only serving Canada at this time; However, for future reference International shipments may be subject to customs inspections, duties, or delays that are outside of our control. Customers are responsible for understanding local import regulations prior to ordering.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delays & Carrier Issues
We are not responsible for delays caused by postal services, customs agencies, weather conditions, or other carrier-related issues beyond our control.
Questions?
For shipping-related questions, please contact us before placing an order at
[email protected]